Al Rahma Charity is one of the top most Charity Organization in The Sultanate of Oman, where they strive to create to the ones who need. Anywhere and everywhere. They provide from house to education for those families who cannot afford the daily life necessities.
Commercial Bank of Qatar another satisfied customer having Self Service Cheque Book printing Machines installed at their Head office open 24×7 for customer receiving excellent feedback and now going to increase numbers of machines to their main branches all over Qatar.
Apart from this we are having around 27 installations of Back office machines installed as well in Khaleeji Bank
Qatar National Bank being the largest and strongest Bank of Qatar having Self Service Cheque Book printing Machines x25 installed all over Qatar. Facilitating their customers 24×7 since last 4+ years successfully. EBMC is providing SLM services to QNB and keeping the machines up time 98%.
Qatar National Bank having average of 300 plus Self Service Cheque Books issuance average per day. Considering the machine’s performance and after sales services they are going to enhance this facility for their corporate customer by increasing numbers of machines very soon.
Al Rajhi Capital servicing over 20,000 client facing problem with managing the delivery of client statements every month, which making headache for employee to fold and Mail each customer statement with its confidential data.
Electro is one of the founder members of specialty “big box” electronic retailers in the Kingdom. Founded by the largest electronics trading company in Saudi Arabia in 2004 (Ahmed Abdulwahed trading company) the company has continued to expand.
Al Rajhi Capital servicing over 20,000 client facing problem with managing the delivery of client statements every month, which making headache for employee to fold and Mail each customer statement with its confidential data.
Al-Futtaim is structured into four distinct business verticals:
UAE’s leading financial institutions including Mashrek bank, Dubai Islamic Bank, Sharjah Islamic Bank, National Bank of Abu Dhabi, National Bank, Bank of Sharjah and Union National Bank wanted to bring innovation by offering a ‘Welcome pack’ for those customers who opens a new account in their bank. The concept behind the ‘Welcome pack’ is to give clients an advantage by delivering the ATM cards and Chequebooks within few minutes. Therefore, for instant chequebooks issuance they choose IET as their SUPPLIER.
IET teammade software in which the customer has an option to get personalized chequebook for himself. By using this application, customers could tell the staff attending to him about his requirements and would get exactly what he wants. This software was named as Adventex, it’s a combination of two words (advantage+extra) which clearly reflects the idea behind it. As per the clients’ demand, IET integrated both hardware and software in the core banking.
In a short span of time, IET successfully installed 34 machines in Mashrek Bank, 27 in Dubai Islamic Bank and 27 machines are in the implementation phase for the National Bank of Abu Dhabi.
This way all these banks are able to cater their customers with the ‘Welcome pack’, it also helped retain clients as loyal customers. Now their customer walks home with both software and hardware of their chequebooks. IET provides excellent support service for its clients and believes in building long-term and blossoming relationship.
Burj Khalifa is the tallest building in the world, standing at 829.8 metres tall, and every year welcomes thousands of visitors from all over the world. This giant 160-floor structure can be seen from nearly 100 kilometres away. The construction was completed on 4 January 2010 at a total cost of $4.1 billion. The building’s observation deck, called ‘Burj Khalifa At The Top’ and located on the 124th floor, offers visitors the unique experience of seeing the spectacular view from hundreds of metres above ground level.
The number of visitors to Burj Khalifa At the Top is increasing every day. Since the experience cannot be offered for free, visitors had to purchase At The Top tickets for one-hour timeslots by standing in long queues, sometimes for several hours. Even if they purchased Burj Khalifa tickets on the attraction’s website, customers still had to join long queues in order to print their tickets.
Emirates Global Aluminium (“EGA”) is owned equally by Mubadala Development Company of Abu Dhabi and Investment Corporation of Dubai. EGA is an aluminium conglomerate with interests in bauxite/alumina and primary aluminium smelting; with plans for significant local growth and international expansion.
DUBAL’s Jebel Ali operation – comprising a 1 million tpa smelter, a 2,350 MW power station and other facilities – is one of the world’s largest single-site primary aluminium smelters. Commissioned in 1979, DUBAL celebrated its 35th anniversary in 2014. EMAL’s Al Taweelah operation – comprising a 1.3 million tpa smelter, a 3,100 MW power station and other facilities – is the world’s largest single-site primary aluminium producer. Commissioned in 2009, EMAL celebrated its 5th anniversary in 2014. It has a workforce of over 3800 employees.
Emicool, one of Dubai’s leading air conditioning companies, chose Kiosk Innova to supply its new bill payment kiosks.
Emicool is one of the largest companies in Dubai and pumps chilled water from its plants to air conditioners throughout the emirate. Customers pay for the air conditioning service on a metered basis, thus avoiding the large investments involved in purchasing, maintenance and repairs. Cooling rates are measured by BTU meters positioned in homes and businesses, and costs are calculated using a special billing system. Customers then use Emicool’s payment points to pay their bills.
Emicool implemented their bill payment kiosk project in order to offer the most convenient payment method possible for its customers, while also speeding up their collection processes. Kiosk Innova’s bill payment kiosks have thus been positioned at a number of busy locations, giving all Emicool customers the ability to settle their bills at any time, quickly and securely.
The new kiosks, which accept cash and credit cards, make it possible for customers to find out how much they owe and then pay their bills with only a few clicks. Once the payment transaction is complete, customers receive a text message on their mobile phone confirming the transaction (secure payment).
The kiosks, which have been placed at the Dubai Investment Park and at MotorCity, have many advantages, in particular encouraging more regular payments and reducing delays. The kiosks have also increased the number of bill payment facilities available to customers, and helped reduce personnel costs
To enter the most exciting place the visitors have to purchase a ticket. Families, Friends, tourists etc. would never miss out to visit it once. Since it’s a project which comes after every 6 months, people plan their tours according to the dates announced by the GV. People come in groups which makes it difficult for the staff to handle the ticketing system. Long queues sometime kills the excitement of the visitors and the children starts whining which makes the experience unpleasant and frustrating. Also, the staff gets a lot of pressure as they have to face the visitors and bear with their anger. Therefore, GV had been looking for a solution to make this process smooth.
Medeor 24×7 offers a new concept in healthcare – a multi-specialty family hospital that takes the best principles of the hospitality industry and combines it with state-of-the-art medical facilities, diagnostic equipment and hand-picked personnel, to scale new heights in healthcare excellence.
Reel Cinemas was looking for an innovative solution for the long queues at its counters and to simplify the process of ticket buying. Reel Cinemas also wanted to be able to show trailers to customers to help them make a choice among films.
Kiosk Innova manufactured and installed self-service ticket and payment kiosks to fit Reel Cinemas’ needs, thus helping the company to introduce an innovative and straightforward way for their customers to buy tickets. Double screen ticket kiosks enabled movie fans to browse the movies in theatres, watch trailers, and easily buy tickets, making the whole process pleasurable.
Customers are now able to watch trailers, ads and other selected content playing on the 19-inch upper screen of the ticket and payment kiosks. The ticket and payment kiosks, designed and manufactured by Kiosk Innova in its own facilities, have been thoughtfully branded to reflect Reel Cinemas’ corporate identity, and feature the company’s corporate colours and logo.
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